Billing, Communication Skills, Computer Skills, Customer Relations, Customer Support/Service, Dental Insurance, Health Insurance, High School Diploma, Hyperion Pillar, Insurance, Insurance Documentation, Interpersonal Skills, Leadership, Licensing, Life Insurance, Needs Assessment, Operations, Organizational Skills, Property and Casualty Insurance, Sales, Sales Closing Skills, Sales Presentation, Sales Prospecting, Team Player, Time Management, Tuition Reimbursement
Welcome to Skyline Insurance Agency Inc., where we believe in building lasting relationships and providing peace of mind to the Chicago community. We're a dedicated team committed to offering personalized insurance solutions with a friendly, approachable touch. Located right here in Chicago, Illinois, we pride ourselves on being a pillar of support for our clients, understanding their unique needs, and guiding them through their insurance journeys. We're looking for someone who shares our passion for service and wants to grow with us. As our new Customer Service/Sales Representative, you'll be an integral part of our daily operations, connecting with clients, offering expert advice, and helping them find the right protection. If you thrive on making a positive impact and enjoy a role where you can truly make a difference in people's lives, we invite you to explore this exciting opportunity with us.
Salary Range: $40000.00 - $56000.00 per year
BenefitsAnnual Base Salary Based on Experience
Mon-Fri Schedule
Tuition Reimbursement
Hands on Training
Paid Time Off (PTO)
Health & Dental Insurance available if required.
Bonus & Commission opportunity
Licensing assistance available
Responsibilities
- Handle incoming calls and assist clients with inquiries regarding their insurance policies, including coverage, billing, and claims.
- Provide accurate and friendly information about our insurance products and services.
- Process policy changes, renewals, and new applications efficiently.
- Identify opportunities to offer additional coverage or products that meet client needs.
- Build and maintain positive relationships with clients through consistent, helpful interactions.
- Develop insurance quotes, make sales presentations, and close sales.
- Complete Evidence and Certificates of Insurance requests as needed.
- Prospecting and generating new business through leads & referral sources.
Requirements
- Excellent communication and interpersonal skills.
- A genuine desire to help people and a customer-first approach.
- Basic computer proficiency and willingness to learn new software.
- Ability to work effectively in a small team setting.
- High school diploma or equivalent.
- Previous customer service or sales experience is a plus.
- A Property & Casualty insurance license is a plus.
- A Life & Health Insurance license is a plus.
- Strong work ethic and leadership skills.
- Excellent Punctuality, Time Management, and Organizational Skills.
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Skyline Insurance Agency Inc