Customer Service & Sales Representative

Pay: $18.00/hour + bonus
Schedule: Full-Time, 40 hours/week
Location: Dover, DE – In Office

We are looking for a friendly, organized, and motivated Customer Service & Sales Representative to join our team. This position combines customer service, lead generation, follow-up, and sales support.

What You'll Do

• Provide friendly customer service in person, by phone, and by email.
• Generate and follow up on leads.
• Schedule appointments and maintain accurate customer information.
• Assist with marketing materials, promotions, and social media.
• Support sales and business development efforts.
• Represent the company at occasional home shows and other events.
• Perform other duties as assigned.

Schedule

This is a full-time, 40-hour-per-week position, primarily working in the office.

Occasional Saturdays may be required for home shows or other events. When a Saturday is required, your schedule will be adjusted during the same week to provide time off during the week.

What We're Looking For

• High school diploma or equivalent.
• Customer service, retail, sales, marketing, or office experience preferred.
• Strong communication and organizational skills.
• Comfortable using computers and Microsoft Office.
• Positive attitude and willingness to learn.
• Professional and comfortable interacting with customers.

What We Offer

• $18.00/hour + bonus
• Full-time, 40-hour workweek
• Benefits eligibility (Medical, Dental, and Vision Insurance. 401 (K) with Company Match, Paid time off and Holidays)
• Training and opportunities for growth
• Supportive team environment

Requirements

• Successful completion of a pre-employment background check.
• Ability to meet attendance and scheduling requirements.
• Ability to occasionally lift/carry up to approximately 50 lbs.
• Ability to stand, bend, reach, and remain active as needed, with or without reasonable accommodation.

Equal Opportunity Employer: We consider all qualified applicants without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable law.