Customer Service Sales Support

Customer Service Sales Support

Category

Customer Service, Credit & Collections, Admin

Job Location

Willingboro, NJ, US

Position Type

Full-Time/Regular

Customer Service Sales Support

Onsite, Willingboro, NJ - Monday-Friday 8am-5pm

Radwell, established in 1979, is a global leader in industrial automation solutions, providing new, never-used, refurbished, obsolete, and hard-to-find automation, industrial, electrical, and MRO components to businesses of all sizes. With 20M+ parts and Radwell Verified Substitutes, finding the right solution is easy. Direct partnerships with 450+ manufacturers worldwide ensure access to OEM products, all backed by a 2-year standard warranty. Same-day and expedited shipping to 100+ countries helps minimize downtime, while expert repairs and eProcurement options further optimize operations.

Perform various responsibilities related to the reception of callers and visitors. Distributes and tracks sales RFQs and POs throughout multiple inboxes

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Distribution, organization and tracking of customer inquiries sent to Radwell via the internet or through other electronic means
• Daily delivery of incoming mail
• Process outgoing mail (sales marketing material)
• General sales related administrative support
• Enter Quotations and process orders into sales order processing systems
• Build new customers in sales order processing systems
• Assist in business system database cleanup and ongoing maintenance
• May be modified from time to time. Other duties, tasks and work may be assigned

QUALIFICATIONS

• Friendly, outgoing personality
• Professional attitude
• Ability to handle high-volume, fast-paced environment
• Ability to multi-task
• Computer experience
• Ability to work well with other employees
• Strong communication skills
• Strong computer skills

KNOWLEDGE & SKILLS REQUIRED

• Strong Computer proficiency
• Proficiency using e-mail, the internet, Microsoft Office, and other computer tools
• Ability to multi-task
• Ability to work at fast pace
• Attention to detail
• Problem solving abilities
• Good communication skills
• Ability to sell

EDUCATION & EXPERIENCE

• High school diploma or equivalent, advanced degree is strongly preferred
• Basic computer knowledge/experience

PHYSICAL DEMANDS

This is an office job and entails the physical demands associated with operating a telephone and computer (viewing monitor, keyboard, mouse)

Why Join Radwell?

At Radwell International, our people are at the core of our success. This role offers a unique opportunity to directly impact business outcomes while shaping a positive, high-performing workplace culture in a hands-on, highly visible capacity.

The recruiting base salary range for this full-time position is $25.00 per hour. Within the range, individual pay is determined by factors, including job-related skills, experience, and relevant education or training. Additionally, this role is bonus-eligible, with a target bonus percentage that provides an opportunity to earn even more based on your performance

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