Analysis Skills, Customer Support/Service, Detail Oriented, High School Diploma, Multitasking, On Site Support, Problem Solving Skills, SAP, Schedule Development
Job Type: Part-Time Contract (W2)
Pay: $20.00 – $24.00/hour
Key Responsibilities:- Schedule, assign, and optimize technician workloads
- Handle inbound calls from technicians, first responders, and customers
- Support emergency and after-hours operations (24/7/365 coverage)
- Research, resolve, and follow up on service inquiries
- Monitor workflow for ~350 technicians across a 3-state region
Schedule:- Training: 5 days / week onsite
- Post-training: Fully remote
- Required: Weekends (7 AM–6 PM) & Holidays (7 AM–4 PM)
- Expected: 22+ hours/week (may exceed 36 hours if available)
Qualifications:- High School Diploma or GED
- Experience working with SAP and C4CMobility
- Solid problem-solving, communication, and multitasking skills
- Experience in customer service, dispatch, or scheduling
We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected status.G
Gus Perdikakis Associates