Job Title: Customer Service & School Outreach Center Coordinator (9 A.M. - 2:00 P.M.
About the Role
We are seeking a high-energy, professional Customer Service & School Outreach Center Coordinator to join our growing team. This role is ideal for a communicator who excels in a fast-paced environment and enjoys a blend of inbound support and proactive outbound outreach. You will be the face (and voice) of our company, ensuring every customer feels heard while identifying opportunities to provide them with additional valuable solutions.
Key Responsibilities
Engagement: Manage a high volume of outbound calls with a friendly, professional demeanor.
Consultative Sales: Actively listen to customer needs to recommend products or services that provide genuine solutions.
Relationship Management: Serve as a primary point of contact, resolving inquiries efficiently to ensure a "best-in-class" customer experience.
Documentation: Accurately track customer interactions and sales leads within our system to ensure seamless follow-up.
What We’re Looking For
Call Center Expertise: Proven experience managing high-volume call traffic in a professional environment.
Sales Savvy: Experience in Inside Sales or a "consultative sales" environment is a major plus.
Communication Skills: Ability to remain calm, professional, and helpful under pressure.
Problem Solvers: Someone who doesn't just read a script but looks for the best outcome for the customer.
Numbers & Facts
Location
South El Monte, CA
Job Type
Part-time
Skills
Call Centersunmatched
Call Volumeunmatched
Communication Skillsunmatched
Consultative Salesunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Documentationunmatched
Inside Salesunmatched
Organizational Skillsunmatched
Problem Solving Skillsunmatched
Relationship Managementunmatched
Salesunmatched
Sales Managementunmatched
Scripting (Scripting Languages)unmatched
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