Customer Service

Kensoft, Inc

SEATTLE, WA

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JOB DETAILS

SKILLS

Communication Skills, Customer Relations, Customer Support/Service, Information Technology & Information Systems, Interpersonal Skills, Problem Solving Skills, Resolve Customer Issues, Time Management, Track Customer Issues, Training/Teaching, Typing

LOCATION

SEATTLE, WA

POSTED

7 days ago

Kensoft is looking for enthusiastic and customer-focused individuals to join our team as Customer Service Representatives. This is an excellent opportunity for candidates who are eager to start their careers, as no prior experience is required. We provide comprehensive training to help you succeed in the role. Requirements/Responsibilities Key Responsibilities Respond to customer inquiries via phone, email, or chat in a professional and timely manner. Provide accurate information about products and services. Resolve customer concerns and complaints with patience and professionalism. Maintain accurate customer records and update information in the system. Escalate complex issues to the appropriate department when necessary. Deliver excellent customer service while maintaining a positive attitude. Follow company policies and customer service standards. Qualifications High school diploma or equivalent. No prior experience required; fresh graduates are encouraged to apply. Strong communication and interpersonal skills. Basic computer knowledge and typing skills. Willingness to learn and work in a fast-paced environment. Positive attitude and strong problem-solving abilities. Benefits & Perks Competitive salary Paid training Health insurance Paid time off and holidays Career growth and advancement opportunities Performance-based incentives Employee recognition programs Friendly and supportive work environment Company-sponsored activities and events Special Instructions Please do not send any emails, resumes, or call. We are making it really easy to apply for this position. Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team. ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.

About the Company

Kensoft, Inc

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