Customer Service Specialist

SNI

Andover, MA

JOB DETAILS
SALARY
$22–$24 Per Hour
SKILLS
Customer Relations, Customer Support/Service, Data Entry, Detail Oriented, Insurance, Microsoft Office
LOCATION
Andover, MA
POSTED
Today
SNI Companies in Andover has an immediate need for a Customer Service Representative for an established insurance client. This position offers a strong combination of stability, long-term growth, and standout employee perks. The schedule is Monday- Friday, 8:15am-4:30pm. Summer hours on Friday 8:15am to 3:00pm. You will be the first point of contact delivering high quality support by providing clear guidance, resolving inquiries efficiently and ensuring professional experience on every interaction. Pay range: $22 to $24 an hour depending on experience.

Essential Functions:
* Handle inbound calls and emails from customers, agents and vendors
* Provide support for portal navigation, account questions and general policy information.
* Assist with outbound communications for proactive customer service Initiatives
* Accurately document customer interactions/strong data entry skills
* Strong attention to detail/high volume
* Proficient in MS Office skills

Our client offers the BEST employee benefits including paying 100 % of employees and their dependents medical cost premiums, a new work out facility, cafeteria and beautiful office environment once converted to direct hire.

About the Company

S

SNI

SNI Companies was founded in 1998 by Ron Smith, who came from a large international recruiting firm and has over 30 years of industry experience. SNI Companies® is one of the fastest growing employment services companies, with revenues in excess of $100 million. SNI ranks among the top 100 U.S. staffing companies and was recently named one of the fastest growing private staffing companies in the country by Staffing Industry Analysts. SNI has a commitment to professionalism that is unparalleled. Our steadfast focus on matching the most qualified candidate with their ideal job distinguishes us from our competitors. SNI Companies specializes in professional placement in the areas of accounting, finance, banking, administration, legal support and technology. Our staffing solutions include: Temporary work Temp-to-full-time hire assignments Full-time placement Our singular goal is to quickly and effectively match the right employees with the right job opportunities.

COMPANY SIZE
100 to 499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
1998