Customer Service Specialist - Automotive Finishes

The Customer Service Specialist is essential to the success of our Automotive branches. The Customer Service Specialist works closely with our customers to determine their needs, answer their questions about our Automotive Sherwin-Williams products, and recommend the right solutions. The Customer Service Specialist is also expected to promptly resolve customer concerns and ensure maximum client satisfaction. The Customer Service Specialist is also responsible for receiving and preparing orders and safely moving, loading, and delivering products.

The individual selected for this role will be expected to work at Automotive Finishes #9831 located at 2021 130th Ave NE, Bellevue, WA 98005.

This is a full-time position working Monday through Friday between the hours of 8am and 5pm based on business needs and subject to change.

This position is also eligible for bonus based on performance and subject to the terms of the Company's applicable plans.

This position is eligible for health benefits, such as medical, dental and vision coverage, Flexible Spending Accounts (FSAs), disability coverage, security, retirement and saving benefits. Additional benefits include a generous time away from work package, including personal leave, paid parental leave, medical leave, vacation, and holidays.

Full-time regular employees not covered by a collective bargaining agreement are eligible for:

• 0-10 paid holidays throughout the calendar year, including 1 floating holiday
• In the year of hire, 3-13 paid vacation days, prorated based on hire date, including a

minimum of 3 frontloaded paid "flex" days which can be used for unplanned absences,

such as sick days

• Non-exempt employees who work within the state of Washington will accrue paid sick

leave at an accrual rate of 1 hour per every 40 hours worked

• Employees who work within the city of Seattle, Washington will accrue paid sick leave at

a rate of 1 hour per every 30 hours worked

• 4 workweeks (on a 12-month rolling calendar period) of paid Military leave for

employees who are absent from work due to service in the uniformed services

• 5 days of paid Bereavement Leave following the death of an immediate family member

and 3 days of paid Bereavement Leave following the death of any other family member

• After one year of employment, two weeks of Paid Parental Leave following the birth,

adoption, or placement of a foster child

Job duties involve contact with customers, which may include minors; and access to cash and other payment methods, electronic equipment, personal information, store merchandise and other items of value, and such access may be supervised or unsupervised. The Company therefore has determined that a review of criminal history is necessary to protect the business and its operations and reputation and is necessary to protect the safety of the Company's customers, staff, employees, vendors, contractors, and the general public.