Imperial USA is in search of enthusiastic and upbeat Customer Service Specialist to join our team in Charlotte, North Carolina! In this role, you will be working closely with customers and coordinating sales efforts.
How we invest in you:
Health insurance
Retirement plans
Employee discounts on our products
Stable company with steady growth
Growth opportunities
Pay: $60,000 – $70,000/year – negotiable based on experience
Schedule:
Monday to Friday
In office
The right candidate will have:
Customer service experience
Bachelor’s degree preferred
Customer focused, friendly, and upbeat
Detailed oriented, exercising active listening skills
Excellent customer service skills
Effective oral and written communication skills
The ability to work independently and meet deadlines
Desire to learn, develop and surpass expectations
What you’ll be doing:
Quickly and professionally answer inbound calls and taking customers’ orders
Listen and respond attentively to customers' needs
Process orders accurately and coordinate with team members
Accurately enter data information from calls and set realistic expectations
Problem solve and provide solutions
About Us: For 32 years, Imperial USA has been a fast-growing importer and wholesale distributor of commercial door hardware, hollow metal doors, and frames, serving distributors and major retail partners nationwide.
Does this sound like the job for you? Apply with a current resume today
Numbers & Facts
Location
Charlotte, NC
Salary
$60,000–$70,000 Per Year
Skills
Communication Skillsunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
Distribution Channelunmatched
Health Insuranceunmatched
Order Processingunmatched
Presentation/Verbal Skillsunmatched
Problem Solving Skillsunmatched
Retailunmatched
Retirement Planunmatched
Salesunmatched
Telephone Skillsunmatched
Time Managementunmatched
Wholesale Industryunmatched
Writing Skillsunmatched
🎯
Be found by employers
5,500+ employers search our resume database daily. Add yours to get found by recruiters looking for candidates like you.
Level up your application
Professional resume templates
Browse dozens of recruiter approved resume templates, layouts and formats. Choose your favorite and make it your own in minutes.