Nexora Talent is currently seeking a reliable and detail-oriented Customer Service Specialist to support client operations. This role involves handling customer inquiries, coordinating service requests, and ensuring a smooth and professional experience for all clients.
We are looking for individuals who are organized, proactive, and comfortable working in a remote environment.
Key Responsibilities:
Respond to customer inquiries via phone, email, and chat
Assist with scheduling and service coordination
Maintain accurate records and update internal systems
Provide timely solutions and follow up on client requests
Collaborate with internal teams to ensure service quality
Requirements:
Strong communication skills (English preferred)
Basic computer and organizational skills
Ability to multitask and work independently
Positive attitude and customer-focused mindset
Previous customer service experience is a plus
What We Offer:
100% remote position
Flexible schedule options
Training and ongoing support
Opportunities for growth and development
Numbers & Facts
Location
Columbus, Ohio (Remote)
Skills
Communication Skillsunmatched
Customer Experienceunmatched
Customer Relationsunmatched
Customer Support/Serviceunmatched
Detail Orientedunmatched
English Languageunmatched
Maintenance Servicesunmatched
Multitaskingunmatched
Operational Supportunmatched
Organizational Skillsunmatched
Record Keepingunmatched
Resolve Customer Issuesunmatched
Systems Maintenanceunmatched
Time Managementunmatched
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