Administrative Skills, Billing, Communication Skills, Customer Support/Service, Data Entry, Detail Oriented, English Language, High School Diploma, Microsoft Windows Operating System, Multilingual, Order Processing, Organizational Skills, Problem Solving Skills, Product Support, Resolve Customer Issues, Returns Processing, SAP, Spanish Language, Track Customer Issues
Job Title: Spanish Bilingual Customer Service Representative
Location: Largo, FL
Duration: 5-Month Contract
Pay Rate: $23/hr W2
Job Description:
Seeking a bilingual (English/Spanish) Customer Service Representative to support customers across the Latin American market. This role involves handling customer inquiries, processing orders, resolving shipment and warranty issues, and performing accurate data/order entry in a fast-paced environment.
Key Responsibilities:
- Handle customer calls, emails, and order inquiries in English and Spanish
- Process orders, returns, shipments, and warranty claims accurately
- Perform data/order entry and maintain customer records
- Coordinate with carriers and service centers on shipment issues and inventory transfers
- Provide professional customer support and product information
- Assist with billing, backorders, replacement parts, and administrative tasks
Qualifications:
- High School Diploma or GED required; Associate Degree preferred
- Fluent in English and Spanish (written and verbal)
- Strong customer service and communication skills
- Experience with data/order entry and Microsoft Windows
- SAP experience preferred
- Strong organizational skills and attention to detail
- Reliable attendance and punctuality required