Communication Skills, Customer Relations, Customer Relationship Management (CRM) Systems, Customer Satisfaction, Customer Support/Service, Detail Oriented, ERP (Enterprise Resource Planning), Marketing/Promotional Messaging, Microsoft Office, Multitasking, Order Processing, Organizational Skills, Problem Solving Skills, Process Improvement, Purchase Orders, SAP, Salesforce.com, Service Delivery, Team Player, Technical Recruiting
Marketing Message
Join a dynamic, customer-focused organization committed to delivering exceptional service and innovative solutions. Be part of a collaborative team where your contributions directly enhance customer satisfaction and operational excellence.
Key Responsibilities
Process customer purchase orders, returns, and refunds accurately within ERP systems
Respond to customer inquiries via phone and email with professionalism and efficiency
Track shipments, provide updates, and resolve order-related issues promptly
Maintain clear communication using CRM tools (e.g., Salesforce) and escalate issues as needed
Required Skills & Experience
2-3 years of customer service experience in a fast-paced environment
Experience with ERP/CRM systems - SAP Required (Salesforce preferred) and Microsoft Office
Strong attention to detail, organizational skills, and ability to manage multiple priorities
Excellent communication and problem-solving skills with a customer-first mindset
Preferred Skills & Experience
Experience improving workflows or processes within CRM/ERP systems
Ability to thrive in a collaborative, rapidly evolving environment
Compensation & Schedule
$25/hour, with a comprehensive benefits package including medical, dental, vision, 401(k) with match, and PTO
Monday-Friday, 8:00 AM - 5:00 PM
Call to Action
Ready to take the next step in your customer service career? Apply today to join a team that values excellence and growth.
Disclaimer
By applying for this job, you agree to receive calls, Al-generated calls, text messages, or emails from Synerfac Technical Staffing and our contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undeliverable messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at www.synerfac.com/privacy/
732-271-933
Synerfac Technical StaffingS
Synerfac Technical Staffing