Communication Skills, Computer Skills, Cross-Selling, Customer Relationship Management (CRM), Customer Relationship Management (CRM) Systems, Customer Support/Service, Data Entry, Detail Oriented, Diversity, Logistics, Microsoft Office, Order Management, Problem Solving Skills, Product Pricing, Resolve Customer Issues, Time Management, Up-Selling, Warehouse Coordination, Wholesale Industry
Join Staffmark and our partner company as a Customer Service Specialist in Dothan, AL, and steer into a phenomenal career opportunity with a team committed to crafting a social impact, advancing diversity, equity, and inclusion, and making a difference , together!
Schedule: 8 AM - 5 PM | Monday - Friday (Saturdays if needed)
Pay: $18 - $21 per hour
Responsibilities:
Handle customer orders with accuracy and efficiency while providing information on product availability, pricing, and order status. Maintain a strong knowledge of tire brands, sizes, and specifications, and coordinate with warehouse and logistics teams to ensure timely deliveries. Professionally address and resolve customer complaints, update customer information in the CRM system, and assist with cross-selling and upselling relevant tire products.
Qualifications:
- Strong communication and customer service skills.
- Experience in the tire, automotive, or wholesale industry is a plus.
- Proficiency in data entry and CRM/order management systems.
- Ability to problem-solve and handle customer concerns effectively.
- Computer literacy and strong attention to detail.
- Familiarity with Microsoft Office Suite.
Employee Benefits:
Our client offers a range of competitive benefits to keep their teams happy, healthy, and invested. An outstanding benefits package will be disclosed upon hire. This is a direct-hire position!
Apply Today
If you're looking for professional growth and you thrive in an environment where you get to make a difference, click on "Apply Now." We value your addition and are ready to connect with you about this exciting career opportunity!S
Staffmark
We recognize that you have choices when it comes to staffing companies. What makes Staffmark different? We think it's our focus on two things: people and results. This focus has allowed Staffmark to create one of the top customer satisfaction programs in the staffing industry. Staffmark has earned Inavero’s Best of Staffing® Client Diamond Award after winning the Best of Staffing Client Award for the last seven years! Presented in partnership with CareerBuilder, Inavero’s Best of Staffing Client Diamond winners have proven to be industry leaders in service quality based completely on the ratings given to them by their clients. We are focused on matching jobs with people and people with jobs, so If you're looking for a job, we're looking for exceptional people, and we invite you to join us. If you're looking for exceptional talent, we invite you to put our team to work for you! Come see what it's like to work with a leader in the staffing industry.
2,500 to 4,999 employees
Staffing/Employment Agencies
http://www.staffmark.com/home/