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Client Services Jobs in Seattle, WA

Customer Service Specialist for a Construction Industry in the US (Home Based Full Time)

Virtual Coworker

  • Seattle, Washington
  • 2 days ago
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    Skills

    • Constructionunmatched
    • Customer Support/Serviceunmatched
    • Problem Solving Skillsunmatched
    • Project Scheduleunmatched
    • Track Customer Issuesunmatched

    Description

    • Provide friendly and professional customer service via phone, email, and messaging
    • Respond to customer inquiries regarding fencing services, products, warranties, and scheduling
    • Escalate complex questions and concerns to the appropriate team members when needed
    • Manage and update daily schedules for fencing crews and customer projects
    • Communicate schedule changes, delays, and important updates to customers and internal teams
    • Monitor crew attendance and address scheduling issues at the start of each workday
    • Maintain accurate records of customer inquiries, requests, and follow-up actions
    • Adjust schedules based on project priorities, timelines, and crew availability

    Numbers & Facts

    LocationSeattle, Washington

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