10-key (Tenkey) Numeric Keypad, Call Centers, Communication Skills, Customer Support/Service, Follow Through, Multitasking, Order Processing, Telephone Skills, Time Management
Customer Service Specialist
Grants Pass, OR, United States
$ 15.00 - 16.00 (US Dollar)
About the Job Customer Service Specialist
Customer Service Specialist needs 1+ years customer service or call center experience
Customer Service Specialist requires:
- Type min of 35 wpm 10 key by touch
- Able to communicate via email or chat in professional manner
- Able to multi task
- 6-3pm or 7-4pm PT
- Onsite
Customer Service Specialist duties:
- Answer calls in timely manner
- Give excellent customer service to our accounts
- Process orders from phone calls or emails
- Complete reports as assigned.
- Demonstrate 100% follow through in every commitment in an effort to provide one call resolution.
- Effectively communicate additional promotions and services we offer.
- Process customer orders in a courteous, efficient, timely manner with minimal errors.
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Global Channel Management