Job Description
Job Description
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Job Title: CUSTOMER SERVICE SPECIALIST II
Posting Start Date: 7/20/26
At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
Job Description:
Job Overview
Ensures that customer issues and concerns are answered efficiently and effectively.
Job Requirements
- Provides timely, accurate, complete responses to customer or sales inquiries.
- Responding to customer inquiries and providing a speedy and thorough resolution to customer issues and problems or referring to appropriate function or personnel.
- Coordinating among diverse customer contact and distribution channels to ensure that customer perceives a seamless, consistent and positive view of the organization.
- Analyzing customers' needs and making recommendations for additional products or services that will enhance customers' satisfaction, productivity or profitability.
What your background should look like
Generally requires Bachelors degree in appropriate field or local equivalent with a minimum of 3 years of progressively responsible professional level experience
Competencies
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Job Locations:
Posting City: SHANGHAI
Job Country: China
Travel Required: Less than 10%
Requisition ID: 155888
Workplace Type: Onsite
External Careers Page: Customer Service
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Numbers & Facts
| Location | Middletown, PA |
| Industry | Electronics, Components, and Semiconductor Mfg |
| Company Size | 10,000 employees or more |
| Year Founded | 2007 |
| Website | http://www.te.com/usa-en/home.html |
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Skills
- Customer Satisfactionunmatched
- Customer Support/Serviceunmatched
- Customer/Client Researchunmatched
- Distribution Channelunmatched
- Diversityunmatched
- Problem Solving Skillsunmatched
- Profit & Lossunmatched
- Salesunmatched
- Team Playerunmatched
- Time Managementunmatched
- Willing to Travelunmatched
About Company
TE Connectivity is an industry leader with an entrepreneurial spirit, fueled by innovation and collaboration. Our emphasis on forward thinking has attracted the brightest industry minds, allowing them to thrive and create breakthrough solutions that deliver a competitive advantage to our customers.
TE Connectivity is a global, $12.1 billion company that designs and manufactures over 500,000 products that connect and protect the flow of power and data inside the products that touch every aspect of our lives. Our nearly 90,000 employees partner with customers in virtually every industry—from consumer electronics, energy and healthcare, to automotive, aerospace and communication networks—enabling smarter, faster, better technologies to connect products to possibilities.
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