Customer Service Specialist

Our client, a leading organization in the nutrition industry, is seeking a dedicated and proactive temporary Customer Service Specialist for 6 weeks only. As a Customer Service Specialist, you will be an essential part of the Customer Service department, supporting operational teams and ensuring exceptional service delivery. 

Job Title: Customer Service Specialist (6 week assignment) 

Location: Valencia, CA

Pay Range: $28.00 per hour

Hybrid Schedule: 8:00 AM – 4:30 PM, Monday through Friday.
Work from home Mondays & Fridays. In office Tuesdays through Thursdays. 

What's the Job?

• Manage and track customer orders efficiently, ensuring timely delivery and resolution of issues
• Coordinate with carriers to monitor shipment statuses and resolve any logistical challenges
• Communicate effectively with customers via verbal and written channels to provide updates and support
• Utilize Excel to maintain accurate records and generate reports for operational review
• Collaborate with internal teams to improve customer service processes and enhance overall satisfaction

What's Needed?

• Intermediate proficiency in Excel for data management and reporting
• Strong verbal and written communication skills
• Experience working with carriers for shipment tracking and logistics coordination
• Experience handling customer orders and resolving related issues
• Ability to work in a fast-paced environment with attention to detail

What's in it for me?

• Competitive hourly pay rate of $28.00 per hour
• Hybrid work schedule with work-from-home options on Mondays and Fridays
• Opportunity to gain valuable experience in customer service and logistics
• Supportive team environment focused on professional growth
• Potential for project extension based on performance and business needs

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!