Customer Service Specialist

Job Responsibilities:

• Greets patients and visitors in a positive and helpful manner
• Assists the patients with finding the right pair of glasses.
• Complies with applicable policies and procedures
• Contributes to organizational operations by performing other duties as may be required (for example, assisting with measurements and fixing)

Job Requirements:

• Two (2) years optical store experience preferred.
• Ability to deal with fast paced environment
• Ability to multitask
• Excellent interpersonal skills and customer service skills
• Attention to detail and accuracy
• Ability to prioritize with good problem-solving skils.

Working Conditions and Physical Effort:

• Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
• Reaching. Extending hand(s) and arm(s) in any direction.
• Standing. Particularly for sustained periods of time.
• Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
• Pulling. Using upper extremities to exert force to draw, haul or tug objects in a sustained motion.
• Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.
• Talking. Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
• Hearing. Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication.
• Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
• Sedentary work. Exerting up to 20 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

Who We Are:

Refuah Health Center is a thriving, state-of-the-art Federally Qualified Health Center (FQHC) with four sites, twenty-nine departments and more than two hundred medical professionals! This is an excellent opportunity to work with a seasoned group of health care professionals who are passionate about patient care. For more than two decades, Refuah has been providing the highest caliber health care in Rockland, Sullivan, Orange, and Ulster Counties to nearly 60,000 patients annually. We are located in Spring Valley, NY, approximately thirty miles from New York City.

What We Offer:

• Competitive Salaries
• Robust Benefits Package including: Paid malpractice insurance, Medical, Dental, Disability And Life Insurance Benefits, Paid Time Off, 403b Retirement Savings Plan, Flexible Spending Accounts, Employee Discounts, Employee Assistance Programs and more.
• State-of-the-art facilities
• Collegial and Supportive Work Environment
• Flexible Schedules for Optimal Work/Life Balance

Join our team today! Apply now!

This job is not open to visa candidates.