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Customer Service Specialist

AA2IT

Sugar Land, TX

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JOB DETAILS
SALARY
SKILLS
Continuous Improvement, Credit and Collections, Customer Support/Service, Detail Oriented, Documentation, English Language, Manufacturing, Manufacturing Systems, Microsoft Excel, Order Processing, Process Improvement, Purchase Orders, Purchasing/Procurement, Sales, Time Management, Willing to Travel
LOCATION
Sugar Land, TX
POSTED
30+ days ago
1SLBJP00003061
Title: Customer Service Specialist
Location: 1333 Industrial Blvd, Sugar Land TX
Pay rate: $20.68/hr
Timing: 8:00am 4:00pm

The Customer Service Specialist is responsible for processing customer orders, handling order entry and shipment scheduling. The Customer Service Specialist performs necessary functions to meet customer requirements on a timely basis. * Coordinate orders and shipments between Manufacturing and customers. * Interface with departments handling activities such as credit and collections, sales, shipping and purchasing to ensure effective and timely service to customer. * Track and report to customer and sales staff delivery date, anticipated delays, conflicting terms and conditions of customer purchase orders. * Use the guiding principles and tools of the Manufacturing System to drive continuous improvement, wherever applicable.

Minimum Years of experience: 2 years
Education Background: High School
Languages competency? English
Is there any certification required? N/A
Key Skills: Intermediate Excel knowledge, Document files creation.
Key Abilities: Assertive Communication, Learning Agility, Attention to Detail, Time Management
Is travel required? No
Is it a home-office position? No
Is there any system/knowledge candidates need to have proficiency in? Excel
Is field Experience required? No
Hourly rate: USD 20.68
Is required to work on the weekend? No
What is the shift for this position? 8:00am 4:00pm
What are the key words you are focus on if we recruit externally? Clerk, excel, documentation, and admin

Kindly share resume with answers:
Q1: Describe your experience with order entry or order processing. What systems or tools did you use?
Q2: How many orders do you typically process in a day or week?

About the Company

A

AA2IT

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