Accounting, Back Orders, Communication Skills, Cross-Functional, Customer Relationship Management (CRM), Customer Support/Service, Data Entry, Detail Oriented, Information Assets, Inventory Levels, Microsoft Excel, Microsoft Office, Operational Improvement, Operational Support, Order Management, Organizational Skills, Performance Metrics, Presentation/Verbal Skills, Price Quotes, Process Improvement, Resolve Customer Issues, Sage Software, Sales, Sales Support, Team Player, Telephone Skills, Vendor/Supplier Selection, Warehousing, Writing Skills
Do You Want:
- Variety in your workday to keep you challenged and learning?
- To join a mission-driven, family-owned company known for strong values and long-term partnerships?
- Clear career path advancement opportunities?
Controller
Pay Range: $20 - $25/hr DOE + Benefits + Bonus
Location: Windsor, CO
Position Type: Direct Hire
Why consider this Order Management Specialist position?
- Variety in your day to keep you challenged and learning - you'll never get bored!
- Collaborative environment where your contributions make a direct impact.
- Opportunity to own processes and improve operations.
- Bonus eligibility is tied to team success and performance metrics.
- Work directly with ownership—your voice matters.
- Robust Benefits package to make you feel valued.
How you'll spend your time as an Order Management Specialist:
- Answer phones and respond to customer inquiries.
- Resolve customer complaints, quality issues, shipping issues, RMA’s, etc.
- Process Sales Orders (new accounts, master accounts, and specialty orders).
- Send order acknowledgments - send updates for custom labels, back orders, & split shipments.
- Send out shipping confirmations.
- Process drop ship and standard PO’s for customer orders.
- Work with vendors on stock availability and estimated ship dates.
- Communicate with warehouse on incoming stock timelines.
- Track shipments and communicate with warehouse and customers.
- Match vendor invoice to company PO.
- Prepare order packets for accounting to invoice customers.
- Match vendor invoice with SK&T drop ship PO.
- Calculate shipping costs as needed.
- Support Operations and Sales in monitoring inventory levels and usage for Master Accounts.
- Pull vendor quotes and recommend price increases.
- Responsible for utilizing and updating information in the company’s CRM to include updating client and account information, entering assets, entering service contracts, and recording customer history.
- Provide administrative, data entry, and clerical assistance.
Skills & experience we'd like you to have as an Order Management Specialist:
- Grit! Show initiative and persistence.
- 2+ years of customer service experience.
- Detail-oriented with excellent organizational skills.
- Proficient in Microsoft Office Suite – with strong Excel skills.
- Ability to work in fast paced constantly changing environment and wear multiple hats.
- Energetic and upbeat person that spreads positivity.
- Excellent verbal and written communication skills.
- Ability to work both independently (self-solve) and collaboratively with the team.
- Experience with SAGE Intacct software a plus.
Sound interesting?
We want to talk to you! Apply for this Order Management Specialist position on this site OR call/text us directly with questions at 970-225-9292.
Snelling Recruiting & Executive Search is a recruiting and search firm placing candidates in positions across the nation since 1997. All inquiries are strictly confidential, and all search fees are paid by our clients.
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Snelling Recruiting and Executive Search