Customer Service / Student Services Representative (Part-Time)
Job Title: Customer Service / Student Services Representative (Part-Time) Employment Type: Part-Time Location: On-Site Schedule: Flexible — Evenings/Weekends Available Experience Level: Entry Level
HireFrontier is seeking a Part-Time Customer Service / Student Services Representative to serve as a first point of contact for students, clients, and visitors. This customer-facing role combines customer service, student support, and administrative coordination in a fast-paced, people-first environment.
Answer phone, email, and in-person inquiries with professionalism and accuracy
Provide information and support to students regarding services, programs, and resources
Resolve customer service issues and escalate complex cases appropriately
Maintain accurate records of interactions in the customer service system
Assist with scheduling, intake forms, and general office support
Uphold a welcoming, service-oriented atmosphere
Currently enrolled in college or a recent graduate
Excellent interpersonal and customer service skills
Strong verbal and written communication abilities
Ability to multitask in a fast-paced environment
Basic computer proficiency (MS Office, email systems)
Prior customer service, hospitality, or student services experience
Experience with CRM or ticketing software
Bilingual candidates encouraged to apply
Competitive hourly wage
Flexible part-time scheduling around coursework
On-the-job customer service training
Opportunity to build transferable career skills
HireFrontier partners with organizations to place reliable, service-minded students into part-time customer service and student support roles that fit their academic life.
Apply now through ZipRecruiter to join HireFrontier as a Customer Service / Student Services Representative.