Customer Service Supervisor

Ace Hardware - Immediate Person-in-Charge Needed

Are you passionate about creating a welcoming and efficient store environment?

The General Store, a beloved department store in Spokane, WA, is looking for a highly skilled and motivated Person-in-Charge to join our team. As the Person-in-Charge, you will play a crucial role in overseeing daily operations, ensuring customer satisfaction, and leading a team dedicated to providing exceptional service.

Responsibilities:

• Manage daily store operations and ensure compliance with company policies
• Oversee customer service and resolve any issues or complaints
• Lead and motivate a team of employees to achieve sales goals
• Coordinate with department heads to optimize store performance
• Assist with store opening or closing procedures

Requirements:

• Previous retail management experience and cash handling skills required
• Strong leadership and communication skills
• Ability to work a flexible schedule, including weekends
• High school diploma or equivalent

Benefits:

• Flexible schedule and paid time off
• Comprehensive health, dental, vision, and life insurance
• Paid training and employee discount
• Opportunity for supplemental income

Location: 1425 N. Liberty Lake Rd. Liberty Lake, WA. 99019 (509)8163220

Company Introduction

The General Store has been around since 1946. What was once a small surplus store is now the best department store in Spokane, WA, and it is still locally owned by the same family. In addition to being an ACE Hardware store, The General Store has an amazing apparel department with top brands, an Automotive department that is full of custom parts for imports, domestics, and everyday replacement parts. Our Toy department will amaze you with the states largest selection of all the most popular toys from all the top brands. Lastly, the Sporting Goods department that will set you up for your next outdoor adventure. These hard working men and women are part of the fabric of your community. They are small business owners who are local and loyal...just like it ought to be. While others have become large and impersonal, at The General Store, weve remained small and very personal. Thats why we say a visit to our store, is like a visit to your neighbor.