Communication Skills, Customer Support/Service, Presentation/Verbal Skills, Resolve Customer Issues, Work From Home
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!<\/b><\/span>
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Responsibilities :<\/b> <\/span>
<\/span><\/div>â Handle inbound and outbound calls to support customers of various clients<\/span>
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â Provide excellent customer service, addressing questions and concerns<\/span>
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â Accurately enter information into our database <\/span>
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â Follow up with customers as needed to ensure satisfaction <\/span>
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â Meet and exceed performance metrics to qualify for advancement opportunities<\/span>
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Requirements<\/h3>Responsibilities:<\/b><\/span>
<\/span><\/div>â High school diploma or equivalent<\/span>
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â Strong verbal communication skills <\/span>
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â Reliable internet connection and a quiet workspace <\/span>
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â Basic computer skills (Microsoft Office proficiency)<\/span>
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â Ability to work flexible hours, including evenings and weekends (set your own schedule)<\/span>
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Technical Requirements (MANDATORY to begin work):<\/b><\/span>
<\/span><\/div> â Windows 11 OS <\/span>
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â Minimum 16 GB RAM (desktop or laptop) <\/span>
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â No Chromebooks or Apple computers <\/span>
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â Dual monitors (not needed at time of application)<\/span>
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â Noise -canceling USB headset (not needed at time of application) <\/span>
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â Hardwired internet connection (not needed at time of application)<\/span>
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Benefits<\/h3>â Work from the comfort of your home <\/span>
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â Starting pay of $12 -$15/hour (with increase opportunities) <\/span>
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â Opportunities for advancement based on performance <\/span>
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â Supportive team environment<\/span>
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Gifted Hands Enterprises