Customer Service Support 1 NEW8.17

Gifted Hands Enterprises
  • Birmingham, Alabama
    30+ days ago

    Job Description

    Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

    Responsibilities :
    Handle inbound and outbound calls to support customers of various clients
    Provide excellent customer service, addressing questions and concerns
    Accurately enter information into our database
    Follow up with customers as needed to ensure satisfaction
    Meet and exceed performance metrics to qualify for advancement opportunities

    Requirements

    Responsibilities:
    High school diploma or equivalent
    Strong verbal communication skills
    Reliable internet connection and a quiet workspace
    Basic computer skills (Microsoft Office proficiency)
    Ability to work flexible hours, including evenings and weekends (set your own schedule)

    Technical Requirements (MANDATORY to begin work):
    Windows 11 OS
    Minimum 16 GB RAM (desktop or laptop)
    No Chromebooks or Apple computers
    Dual monitors (not needed at time of application)
    Noise-canceling USB headset (not needed at time of application)
    Hardwired internet connection (not needed at time of application)

    Benefits

    Work from the comfort of your home
    Starting pay of $12-$15/hour (with increase opportunities)
    Opportunities for advancement based on performance
    Supportive team environment

    Numbers & Facts

    LocationBirmingham, Alabama
    Websitehttp://www.gifted-hands-enterprises.com/

    Skills

    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Desktop PCunmatched
    • Laptop PCunmatched
    • Performance Metricsunmatched
    • Presentation/Verbal Skillsunmatched
    • Resolve Customer Issuesunmatched
    • Work From Homeunmatched

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