Communication Skills, Customer Support/Service, Desktop PC, Laptop PC, Performance Metrics, Presentation/Verbal Skills, Resolve Customer Issues, Work From Home
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
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Responsibilities :
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â Handle inbound and outbound calls to support customers of various clients
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â Provide excellent customer service, addressing questions and concerns
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â Accurately enter information into our database
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â Follow up with customers as needed to ensure satisfaction
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â Meet and exceed performance metrics to qualify for advancement opportunities
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Requirements<\/h3>Responsibilities:
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â High school diploma or equivalent
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â Strong verbal communication skills
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â Reliable internet connection and a quiet workspace
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â Basic computer skills (Microsoft Office proficiency)
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â Ability to work flexible hours, including evenings and weekends (set your own schedule)
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Technical Requirements (MANDATORY to begin work):
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â Windows 11 OS
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â Minimum 16 GB RAM (desktop or laptop)
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â No Chromebooks or Apple computers
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â Dual monitors (not needed at time of application)
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â Noise -canceling USB headset (not needed at time of application)
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â Hardwired internet connection (not needed at time of application)
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Benefits<\/h3>â Work from the comfort of your home
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â Starting pay of $12 -$15/hour (with increase opportunities)
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â Opportunities for advancement based on performance
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â Supportive team environment
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G
Gifted Hands Enterprises