Customer Service Support 1 NEW8.17

Gifted Hands Enterprises

Maryland Line, Maryland

JOB DETAILS
SKILLS
Communication Skills, Customer Support/Service, Desktop PC, Laptop PC, Performance Metrics, Presentation/Verbal Skills, Resolve Customer Issues, Work From Home
LOCATION
Maryland Line, Maryland
POSTED
Today
Are you looking for a flexible, work -from -home opportunity? Join our team as a Remote Customer Service Representative and help support customers of various clients! In this role, you’ll handle both inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!
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Responsibilities :
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● Handle inbound and outbound calls to support customers of various clients
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● Provide excellent customer service, addressing questions and concerns
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● Accurately enter information into our database
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● Follow up with customers as needed to ensure satisfaction
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● Meet and exceed performance metrics to qualify for advancement opportunities
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Requirements<\/h3>
Responsibilities:
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● High school diploma or equivalent
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● Strong verbal communication skills
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● Reliable internet connection and a quiet workspace
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● Basic computer skills (Microsoft Office proficiency)
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● Ability to work flexible hours, including evenings and weekends (set your own schedule)
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Technical Requirements (MANDATORY to begin work):
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● Windows 11 OS
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● Minimum 16 GB RAM (desktop or laptop)
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● No Chromebooks or Apple computers
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● Dual monitors (not needed at time of application)
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● Noise -canceling USB headset (not needed at time of application)
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● Hardwired internet connection (not needed at time of application)
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Benefits<\/h3>
● Work from the comfort of your home
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● Starting pay of $12 -$15/hour (with increase opportunities)
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● Opportunities for advancement based on performance
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● Supportive team environment
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About the Company

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Gifted Hands Enterprises