Sign upLog in

Customer Service Support

ICONMA, LLC

Lincoln, RI

Apply
JOB DETAILS
SALARY
$19–$22 Per Hour
SKILLS
Administrative Skills, Customer Support/Service, Establish Priorities, Health Plan, High School Diploma, High Tech Industry, Multitasking, PC (Personal Computer) Systems, Pricing, Purchase Orders, Request for Information (RFI), Return Merchandise Authorization (RMA), Time Management, Typing
LOCATION
Lincoln, RI
POSTED
2 days ago
Our Client, a Building Technology and Software Services company, is looking for a Customer Service Support for their Lincoln, RI location.
 
Responsibilities:
  • Assist BSM, TBSM and CRC in administrative tasks.  
  • Process and confirm purchase orders and return authorizations in a timely manner.
  • Communicate any required changes to purchase order.
  • Pricing, part number, etc. to customer.
  • Review purchase orders with special discounts for proper approval.
  • Validate warranty and issue Return Authorizations. 
  • Act as a liaison and document and report shipment discrepancies.
  • Promptly address customer requests for information. 
  • Assist in shipment receiving and returns.
 
Requirements:
  • 2-5 years experience in professional setting, high school diploma, Excellent typing capabilities, working knowledge of personal computer.
  • Professional and courteous customer service.
  • Ability to prioritize and multi-task.
  • Ability to adapt to new systems and processes.
 
Why Should You Apply?

About the Company

I

ICONMA, LLC

Resume Resources

Free Resume TemplatesFree Resume Builder