Customer Service & Support Representative

Title: Customer Service & Support Representative
Location: Remote/Chicago, IL
Duration: 12 Months (Contract)
Salary Range: $20 - $22/hr
Level:Entry-Level / Junior Non-IT Operations Role

Introduction

Our clients is looking for a Sales Operations / Sales Support Administrator who will help the Meraki sales team with day-to-day operational tasks, data management, deal routing, Salesforce updates, partner/customer validation, and order compliance activities.

Required Skills & Qualifications

• Strong organization skills coupled with the ability to multitask.
• Team-oriented with strong communication skills.
• Outstanding written and verbal skills, computer proficient.
• Ability to leverage Client Excel for data entry and analysis.
• Working Experience with Salesforce.
• Prior work experience at client or in client's Industry.

Preferred Skills & Qualifications

• Experience in Sales Support or Data Entry position.

Day-to-Day Responsibilities

• Engage with customers to provide excellent service and support.
• Handle inquiries and resolve issues efficiently.
• Maintain accurate records of customer interactions and transactions.

For immediate consideration please click APPLY to begin the screening process with Alex.