Customer Service Support (Strictly Short Term Temp)

Summary:

• Duration: 5 Months
• Location: Lincoln, RI

Responsibilities:

• Assist BSM, TBSM, and CRC in administrative tasks.
• Process and confirm purchase orders and return authorizations in a timely manner.
• Communicate any required changes to purchase orders, including pricing and part numbers, to customers.
• Review purchase orders with special discounts for proper approval.
• Validate warranty and issue Return Authorizations.
• Act as a liaison and document and report shipment discrepancies.
• Promptly address customer requests for information.
• Assist in shipment receiving and returns.

Requirements:

• Minimum 2 years of experience in a professional setting.
• High school diploma.
• Excellent typing capabilities.
• Working knowledge of personal computers.
• Professional and courteous customer service skills.
• Ability to prioritize and multi-task.
• Ability to adapt to new systems and processes.