Customer Service Support (Strictly Short Term Temp)

Ampcus Incorporated

Lincoln, RI

JOB DETAILS
SKILLS
Administrative Skills, Business Services, Communication Skills, Computer Skills, Consulting, Customer Support/Service, Establish Priorities, High School Diploma, Multitasking, Order Processing, PC (Personal Computer) Systems, Pricing, Purchase Orders, Request for Information (RFI), Return Merchandise Authorization (RMA), Time Management, Typing
LOCATION
Lincoln, RI
POSTED
2 days ago

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title:Customer Service Support (Strictly Short Term Temp)

Location(s):Lincoln, RI

Job Summary:

We are seeking a dedicated individual to provide exceptional customer service and support in a fast-paced environment. The candidate will perform various administrative tasks, process orders, and manage customer inquiries efficiently.

Key Responsibilities:

  • Professional and courteous customer service.
  • Ability to prioritize and multi-task.
  • Ability to adapt to new systems and processes.
  • Assist BSM, TBSM and CRC in administrative tasks.
  • Process and confirm purchase orders and return authorizations in a timely manner.
  • Communicate any required changes to purchase order.
  • Pricing, part number, etc. to customer.
  • Review purchase orders with special discounts for proper approval.
  • Validate warranty and issue Return Authorizations.
  • Act as a liaison and document and report shipment discrepancies.
  • Promptly address customer requests for information.
  • Assist in shipment receiving and returns.

Required Qualifications:

  • 2–5 years of experience in a professional office environment
  • High school diploma or equivalent
  • Strong typing and computer skills
  • Excellent customer service and communication abilities
  • Working knowledge of personal computer.
 

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.

About the Company

A

Ampcus Incorporated

Ampcus Inc is a global technology and business consulting firm specializing in Digital Transforrmation, Big Data, Analytics, Cyber Security, Testing, IV&V, Infrastructure Management and Enterprise Solutions. Ampcus Inc is an SBA 8(a) certified Women and Minority Owned global Provider of broad range of consulting Services. From strategy to execution, our disciplined yet flexible approach starts and ends with our clients. By listening hard and working harder, their goals become our goals. We are an ISO 9000, ISO 20000, ISO 27000 and CMMi Level certified company.

Ampcus consultants have significant business, engineering and technology experience. Our consultants have over 20 years of business experience and an average of over 10 years of engineering and technology experience. This means that the project teams understand how systems work and how the technology impacts the business processes of organizations.

We believe that success of an engagement is determined by strong project management, clear communication and mutual commitment working collaboratively. Our methodology begins by listening to the customer needs, then working with their teams to gain a clear understanding of the requirements, while providing a knowledge transfer of best practices for the organization. As a recognized leader providing customized software services, management and engineering solutions to companies around the world, our ability to deliver is a "granted"​ that makes companies put their trust in us to answer their day-to-day business challenges and put them on a path for greater success. We are the choice for our clients because we look at our clients business from a growth perspective.

Industry: Information Technology and Services

Specialties: Digital Transformation, Big Data and Analytics, Infrastructure Management Services, Testing and IV&V, Cyber Security, Active Directory and E-mail Infrastructure, Project Management, Training, and ERP, CRM. EAI, BI

COMPANY SIZE
500 to 999 employees
INDUSTRY
Staffing/Employment Agencies
WEBSITE
http://www.ampcus.com