Customer Service Support

Lancesoft Inc

Wayzata, MN

JOB DETAILS
SALARY
$25–$27.05 Per Hour
SKILLS
Analysis Skills, Corrective Action, Customer Experience, Customer Relations, Customer Support/Service, Microsoft Office, Order Management, Process Improvement
LOCATION
Wayzata, MN
POSTED
4 days ago
  • The Customer Service Support 3 - Customer Enabling will process routine customer enabling activities of the order management process and will help execute well established customer service activities with regards to order intake, confirmation, processing, and fulfillment.
  • In this role, you will assist in achieving streamlined and optimized internal processes, that promote a seamless customer experience.
  • Assist in identifying potential obstacles in the order management internal process and work with other functions and customer facing customer service representatives to take corrective actions using basic analytical capabilities.
  • Minimum Qualifications - High school diploma, secondary education level or equivalent

    Two years related work experience.

     

    Preferred Qualifications

    • Must Have Microsoft Office experience.
    • Working with ticketing system.

About the Company

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Lancesoft Inc

We are a $125 Million, NMSDC-certified Minority & Woman owned Workforce Solutions Company headquartered in the DC metro area with presence across US with global presence - Canada, Mexico, India, UK, Malaysia, Indonasia, Hongkong, Singapore, UAE. We are specialized in providing Workforce Solutions, SOW project delivery, Engineering Solutions, Creative Services. We currently support 100+ Fortune companies globally and across multiple industry segments. We are currently supporting several massive programs across industry segment nationally/globally (Intel, Ally, AMD, QUALCOMM, Morgan Stanley, Kraft/ Mondelez, MNP, Amdocs, Dell, SanDisk, Medtronic, Becton Dickinson, GE, Lockheed Martin, UTC, L-3 Communications, Caterpillar, BMW, Mercedes Benz, National Grid, Dominion, Energy Future Holdings, PSEG, 3M, Fidelity, Aetna, Humana, Johnson & Johnson, Pfizer, Merck etc). 

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender, identity, national origin, disability, or protected veteran status.

COMPANY SIZE
2,000 to 2,499 employees
INDUSTRY
Staffing/Employment Agencies
FOUNDED
2000
WEBSITE
http://www.lancesoft.com/