Customer Service Team Lead

JGSM
  • tampa, FL
    30+ days ago

    Job Description

    Now Hiring: Customer Service Team Lead

    We are looking for a reliable and motivated Customer Service Team Lead to support our customer service department and help guide our team to success.

    Responsibilities:

    • Lead and support customer service staff

    • Assist with training new team members

    • Handle escalated customer issues

    • Ensure high-quality service and smooth daily operations

    • Monitor performance and provide feedback

    Requirements:

    • Strong communication and leadership skills

    • Previous customer service experience preferred

    • Ability to multitask and stay organized

    • Professional and dependable

    We Offer:

    • Competitive pay

    • Supportive team environment

    • Opportunities for growth

    If you’re ready to take the next step in your career, apply today!

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    Numbers & Facts

    Locationtampa, FL

    Skills

    • Communication Skillsunmatched
    • Customer Escalationsunmatched
    • Customer Support/Serviceunmatched
    • Leadershipunmatched
    • Multitaskingunmatched
    • Operationsunmatched
    • Organizational Skillsunmatched
    • Performance Analysisunmatched
    • Resolve Customer Issuesunmatched
    • Team Lead/Managerunmatched

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