Customer Service Team Leader (Front End Support Manager)
Whole Foods
Los Angeles, CA
Apply
JOB DETAILS
SKILLS
Customer Service Management, Customer Support/Service, Industry/Trade Analysis, Leadership, Maintain Compliance, Regulatory Compliance, Retail, Safety Standards, Sustainability, Team Lead/Manager, Team Player, Vendor/Supplier Relations
LOCATION
Los Angeles, CA
POSTED
Today
Holds AT - Ls, supervisors and Team Members accountable for delivering outstanding customer service. Defines and develops clear expectations to achieve the highest standards of retail execution. performance and minimizes turnover. Makes hiring and separation decisions in partnership with Store Leadership. Ensures an effective and efficient response to customer questions, requests, and/or concerns. Maintains Team Member safety and security standards. Establishes and maintains collaborative and productive relationships with departmental and store leadership. Communicates objectives and relevant information clearly to Team Members. Establishes and maintains positive and productive vendor relationships. Ensures compliance with relevant regulatory rules and standards. Sustains exceptional level of knowledge / awareness of relevant competitors and industry trends. Sets and achieves the highest standards of retail execution. Fosters and encourages a positive environment of outstanding teamwor...Team Leader, Customer Service, Support Manager, Leader, Team Lead, Front End, Grocery