Customer Service Team Member

Michaels

Berlin, MD

JOB DETAILS
SALARY
$15–$17.70 Per Hour
SKILLS
Channel Support, Customer Support/Service, Customer Training, Customer/Client Research, Market Surveys, Operations Processes, Organizational Skills, Retail, Sales Training
LOCATION
Berlin, MD
POSTED
1 day ago

Assist customers by helping them find products, providing solutions, and ensuring a friendly shopping experience. Handle checkout processes accurately, promote rewards programs, and educate on customer feedback surveys. Support omni-channel services like BOPIS and SFS, and participate in merchandise unloading, stocking, and store recovery to maintain an organized, in-stock environment. Follow safety, shrink, and operational procedures, while promoting a positive, respectful attitude. Cross-train in framing sales and production. Requirements include retail/customer service experience, physical ability to stand, lift, and move throughout the store, and working flexible hours including nights and weekends. This role involves working in a climate-controlled store environment, with some outdoor duties. Compensation ranges from $15.00 to $17.70 per hour. All applicants must meet age and legal requirements, and accommodations are available for qualified individuals.

About the Company

M

Michaels