Customer Service Team Member

• Chick-fil-A Careers
• Broadview Heights
• Customer Service Team Member

Customer Service Team Member

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Full-timePart-time

$13.00 - 17.00 per hour

Company: Chick-fil-A Broadview Heights

• Operator Casey Hughes, our brand-new operator, brings 20+ years of professional experience and a passion for developing others. Casey has a passion for Chick-fil-A's brand and legacy, team building, and leadership development.
• Our mission is to care for our guests, our team, and our community. Every role in our restaurant matters because details matter: every smile, every meal, every interaction. Together, we strive to create a place where hospitality and excellence come alive every day.
• Casey is passionate about developing leaders, making a lasting impact, coaching and mentoring, and motivating his team.
• Chick-fil-A has received the highest customer satisfaction scores among quick-service restaurants for 11 consecutive years.
• Chick-fil-A is the largest quick-service chicken restaurant chain in the United States and one of the fastest-growing restaurant brands in the nation.
• Chick-fil-A has been recognized by Forbes for Best Customer Service (2026), America's Dream Employers (2026), America's Best Companies (2026), America's Best Large Employers (2026), Most Trusted Companies in America (2026), Customer Experience All Stars (2024), Best Brands for Value (2025), Best Brands for Social Impact (2023), Best Employers for Women (2023), and The Halo 100 (2022).
• Chick-fil-A has invested more than $244 million in Team Member scholarships since 1973, including more than $29 million awarded in 2026 to more than 16,000 recipients.

Value and Appreciate Employees

• Competitive Pay
• Flexible Scheduling
• Sundays Off
• Free or Discounted Meals During Shifts
• Paid Training
• Uniform Provided
• Team Events and Recognition Programs
• Positive, Values-Based Workplace Culture
• Leadership Development and Coaching
• Clear Growth Path with Advancement Opportunities
• Access to Chick-fil-A Scholarships and Tuition Assistance Programs

Opportunity

At Chick-fil-A Broadview Heights, hospitality is more than serving food. It is creating moments that make people feel welcome, valued, and cared for. We are looking for friendly, dependable individuals who enjoy serving others and creating positive experiences for guests and teammates alike. As a Front of House Team Member, you will help deliver the hospitality Chick-fil-A is known for while developing valuable communication, teamwork, and leadership skills.

Operator Casey Hughes brings more than 20 years of leadership experience and is passionate about investing in people. From your first day, you will be encouraged, challenged, and supported by a team committed to personal growth, professional development, and operational excellence. If you are looking for a positive work environment, opportunities to grow, and a team that genuinely cares about one another, we invite you to apply today.

Position Type

• Part-Time, Full-Time
• Morning, Day or Evening shifts
• Open availability is highly preferred
• $13.00 - $17.00/hour based on experience and availability (promotions and raises available based on performance)

Your Impact

• Provide high-quality customer service and satisfaction
• Provide hospitality and positive influence within your team and the community
• Participate in an upbeat, record setting environment with top quality products
• Join a team of over 90+ Team Members that focuses on growth, personal and professional development
• Enhance guest experience with attentive service, personalized interactions, and understanding of guests' needs
• Upper management and leadership growth opportunities including Team Lead, Shift Lead, and Director positions

Background Profile

• Must be 16 or older
• Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude, coachable
• Ability to communicate effectively with guests and team members

Apply now and you will be contacted ASAP.

Work schedule

• Monday to Friday
• Weekend availability

Benefits

• Flexible schedule
• Employee discount
• Paid training
• Other

Chick-fil-A - Broadview Heights

Treeworth Blvd, Broadview Heights, OH, USA

Apply

This job posting is for an opportunity at a Chick-fil-A Restaurant business independently owned and operated by a local franchised Operator. If you choose to apply for this position, you understand and acknowledge that your application and any information included with it will only be submitted to the Operator. Chick-fil-A, Inc. will not receive a copy of your employment application and will not be involved in any decisions regarding whether to hire you. If you are hired for this position, you also understand and acknowledge that the Operator's restaurant business will be your employer, not Chick-fil-A, Inc., and that the Operator is solely responsible for all decisions related to your employment, including hiring, firing, discipline, compensation, scheduling and supervision.