Customer Service Team Member

Chick-fil-A Broadview Heights

Grand Opening!

Company: Chick-fil-A Broadview Heights

Operator Casey Hughes, our brand-new operator, brings 20+ years of professional experience and a passion for developing others. Casey has a passion for Chick-fil-A's brand and legacy, team building, and leadership development.

Our mission is to care for our guests, our team, and our community. Every role in our restaurant matters because details matter: every smile, every meal, every interaction. Together, we strive to create a place where hospitality and excellence come alive every day.

Casey is passionate about developing leaders, making a lasting impact, coaching and mentoring, and motivating his team.

Chick-fil-A Broadview Heights, is a brand new location that is projected to open in March 2026 with exciting opportunities for growth and advancement in Ohio.

Chick-fil-A is the fastest growing Quick Service Restaurant in the nation.

Chick-fil-A has the highest customer satisfaction scores for 10 consecutive years.

Chick-fil-A is on Forbes Lists for: Best Customer Service (2025), Customer Experience All Stars (2024), America's Dream Employers (2025), Best Brands For Social Impact (2023), Best Employers for Women (2023), America's Best Large Employers (2023), The Halo 100 (2022)

Chick-fil-A has awarded $191 million in team member scholarships since 1973, with $26 million total awarded to 14,000+ winners in 2024.

Value and Appreciate Employees

• Flexible Schedule
• Free Food every shift
• Access to Scholarships
• Career Advancement Opportunities
• Sundays Off

Opportunity

At Chick-fil-A we care about our guests and our people. We believe in growth, committing to excellence, serving, and working together. Are you looking to challenge yourself and grow within a great team atmosphere? Let's get started.

Position Type

• Part-Time, Full-Time
• Morning, Day or Evening shifts
• Open availability is highly preferred
• $13.00 - $17.00/hour based on experience and availability (promotions and raises available based on performance)

Your Impact

• Provide high-quality customer service and satisfaction
• Provide hospitality and positive influence within your team and the community
• Participate in an upbeat, record setting environment with top quality products
• Join a team of over 90+ Team Members that focuses on growth, personal and professional development
• Enhance guest experience with attentive service, personalized interactions, and understanding of guests' needs
• Upper management and leadership growth opportunities including Team Lead, Shift Lead, and Director positions

Background Profile

• Must be 16 or older
• Ability to work at a quick, yet efficient and thorough pace--hustle is a must!
• Team-oriented, adaptable, dependable, and strong work ethic
• Positive attitude, coachable
• Ability to communicate effectively with guests and team members

Apply now and you will be contacted ASAP.

Work schedule

• Monday to Friday
• Weekend availability

Benefits

• Flexible schedule
• Employee discount
• Paid training
• Other