Customer Service Team Member - Closing Shift

Chick fil A

Roanoke, VA

JOB DETAILS
SALARY
SKILLS
Apple iPad, Communication Skills, Cook Dishes, Customer Relations, Customer Support/Service, English Language, Establish Priorities, Fast Food, Food and Beverage Industry, Insurance, Leadership, Lift/Move 40 Pounds, Order Delivery, Order Processing, Organizational Skills, Restaurant, Scholarship, Service Delivery, Training/Teaching
LOCATION
Roanoke, VA
POSTED
2 days ago
Front of House Team Member

Are you a friendly and customer-oriented individual who enjoys working in a fast-paced environment? Do you thrive as part of a dynamic team and take pride in delivering exceptional service? If so, we have an exciting opportunity for you to join our team as a Front of House Team Member at our fast food restaurant!

At our restaurant, we value our team members and offer a supportive work environment where you can grow and develop your skills. As a Front of House Team Member, you will play a vital role in our mission to "be a part of our customers' lives and the communities in which we serve."

Pay: Starting at $14/hr

Why You'll Love Working for Us:

  • Work-Life Balance: We understand the importance of personal time and offer flexible schedules that prioritize work-life balance.
  • Growth Opportunities: We are committed to investing in our team members' growth and development. We provide opportunities for career advancement, leadership development, and ongoing training.
  • Industry-Leading Customer Service: Join a team that prides itself on delivering the best customer service in the fast food industry. Our dedication to serving our guests and each other sets us apart.
  • Team Spirit: We work hard, but never miss an opportunity to celebrate our achievements together.
  • Comprehensive Training: No prior experience is required to join our team. We provide thorough training in all aspects of our restaurant operations.

Benefits:

  • Health insurance, 401(k) + vacation pay (full-time team members)
  • Scholarship opportunities to help you grow your future
  • Free employee meals each shift — enjoy great food while you work
  • No Sundays — spend your day off with family and friends
  • Clear career growth paths with opportunities for advancement, leadership development & ongoing training

Responsibilities:

  • Provide excellent customer service by taking orders accurately and efficiently at the front counter or drive-thru using registers or iPads.
  • Maintain a clean and organized work area, and assist with stocking and cleaning during non-peak hours.
  • Deliver orders to dine-in and mobile order customers promptly and courteously.
  • Willing to cross-train in all front of house and back of house positions, including food preparation, fryer, grill, and other stations.

Shift Availability:

  • Closing shift: 3-close, 4-close, 5-close
  • Must have Saturday availability

Qualifications and Skills:

  • No experience required.
  • Strong customer service orientation with excellent communication skills.
  • Ability to work in a fast-paced environment and maintain a positive attitude under pressure.
  • Adaptable, dependable, and possess a strong work ethic.
  • Must be able to effectively communicate and write in English.
  • Comfortable working in various weather conditions and standing for up to 8 hours.
  • Able to lift up to 40 pounds and have confident money handling skills.
  • Able to comply with Chick-fil-A's professional appearance guidelines, including no tattoos on the face, neck, or behind the ears

Ready to embark on an exciting journey with Chick-fil-A? Apply now and we will contact you within 1-3 business days to discuss your next steps. Please do not contact the store directly.

About the Company

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Chick fil A