Customer Service Team Member

Weber State University

Ogden, UT

JOB DETAILS
SALARY
SKILLS
Administrative Skills, Customer Support/Service, Data Analysis, Depth Perception, High School Diploma, Housekeeping/Cleaning, Lift/Move 50 Pounds, Order Picking/Packing, Publications, Rentals, Sales, eBooks
LOCATION
Ogden, UT
POSTED
30+ days ago

Position Details

WSU's Commitment to Equal Opportunity

Weber State University is an Equal Opportunity Employer committed to creating an environment welcoming to all individuals. We strive to create a culture where everyone feels valued and appreciated. All qualified applicants will receive consideration for employment without regard to protected categories, such as disability, sex, sexual orientation, gender identity, race, religion, national origin, veterans status, or others, as required by law and university policy (see Weber State University's Policy and Procedure Manual 3-32).

Position Information

Position Title Customer Service Team Member Requisition Number H00960P Position Category Hourly/Work Study Campus Location Weber State University - Ogden, UT Hours per week Months per year Alternate work schedule Pay Grade Salary Hourly Pay Rate $11.75 FLSA Job Summary/Basic Function

Individual will assist customers in the Wildcat store in all capacities in a wide variety of tasks: greet customers in a friendly, professional manner; become knowledgeable about the textbook floor including textbooks, rentals, eBooks, access codes, book availability, etc.; assist customers with finding books and answering their questions in a professional and helpful manner; help pull books for orders, sell books and Wildcat Store merchandise; stock inventory, keep store clean and orderly. Will be trained to operate a cash register, assist customers with purchases and any questions relating to payment plans.

Required Qualifications

High School Diploma

Preferred Qualifications

Must be punctual and reliable. Friendly and customer service oriented.

Must be able to work at least 20 hours per week, including evenings and some weekends.

Must have applied to the Federal Work Study Program.

Must be able to lift up to 50 lbs

Background Check? No

Posting Detail Information

Job Open Date 05/07/2026 Review Date 05/09/2026 Job Close Date 06/07/2026 Open Until Filled Quick Link for Direct Access to Posting https://jobs.weber.edu/postings/11550 Notes to Applicant

To apply, complete the online application, attach a resume, and the contact information for three references.

If you are hired, please keep in mind that you will need to complete the appropriate Payroll and HR documents prior to beginning work.

The screening of applicants will begin immediately.

Due to the Affordable Care Act (ACA), individuals who have worked in a salaried capacity for Weber State University are ineligible to be hired as an hourly or adjunct employee at Weber State for six months.

ADA Essential Job Function

ADA Essential Job Function

Physical Activity of this position Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles. , Bending legs at knee to come to a rest on knee or knees., Bending the body downward and forward by bending leg and spine. , Moving about on hands and knees or hands and feet. , Extending hand(s) and arm(s) in any direction., Standing. Particularly for sustained periods of time. , Moving about to accomplish tasks, particularly for long distances or moving from one work site to another., Using upper extremities to press against something with steady force in order to thrust forward, downward or outward. , Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion. , Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles. , Expressing or exchanging ideas. Those activities in which they must convey detailed or important instructions to other workers accurately or quickly. , Ability to receive detailed information with or without assistance. Physical Requirements of this position Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. Visual Acuity Requirements including color, depth perception and field of vision. Required to perform activities such as preparing and analyzing data and figures; transcribing; using a computer terminal; extensive reading. The conditions the worker will be subject to in this position. None. The worker is not substantially exposed to adverse environmental conditions (such as in typical office or administrative work).

Supplemental Questions

Required fields are indicated with an asterisk (*).

    • How did you hear about this employment opportunity?
  • Public Job Posting
  • Internal Job Posting
  • Agency Referral
  • Advertisement/Publication
  • Personal Referral
  • Website
  • Other

Documents Needed to Apply

Required Documents

  • Resume
  • List of References with Contact Info

Optional Documents

About the Company

W

Weber State University