Customer Service Teller

Job Title: Remote Customer Service Teller
Hourly Pay: $17 - $21/hour

Summary:

We are seeking a dependable and detail-oriented Customer Service Teller to join our remote team. In this role, you will process financial transactions, respond to customer inquiries, and provide outstanding service from a virtual setting. If you're passionate about helping people and thrive in a fast-paced environment, this is a great opportunity to contribute to an essential and rewarding service.

Key Responsibilities:

• Accurately process customer transactions such as deposits, withdrawals, and transfers
• Respond to customer inquiries regarding account information, services, and transactions

• Resolve customer concerns or complaints promptly and professionally

• Recommend banking products and services that align with customer needs
• Maintain accurate records of all transactions and customer interactions
• Ensure compliance with internal policies and applicable banking regulations
• Assist customers with setup and navigation of online and mobile banking platforms

Qualifications:

• Previous experience in customer service, banking, or a related field

• High attention to detail and accuracy in handling financial data

• Strong communication and interpersonal skills

• Proficiency in banking software and digital platforms

• Ability to work independently and manage time effectively in a remote environment
• Must have a reliable internet connection and a quiet, dedicated workspace

Perks & Benefits:

• 100% remote work flexibility

• Competitive hourly pay: $17 - $21

• Paid training and ongoing professional development

• Flexible working hours, including evening and weekend availability

• Opportunities for advancement in banking and finance

• Supportive and inclusive team environment