We are looking for a skilled Customer Service Trainer to join our team in Austin, TX. The role involves designing, delivering, and updating customer service training programs, conducting onboarding and ongoing workshops, and evaluating team performance to identify training needs. The trainer will provide coaching, create training materials, and collaborate with leaders to ensure training aligns with operational goals. The ideal candidate has strong communication, presentation skills, and a solid understanding of customer service principles, along with excellent organizational and leadership abilities. This full-time position offers a salary of $57,000–$60,000, professional growth opportunities, a supportive work environment, and resources for skill development. It is a stable role with long-term career potential, emphasizing team-oriented culture and continuous improvement.