We are seeking a proactive Customer Service Trainer to develop, implement, and oversee training programs for our customer service team.
Responsibilities include creating training materials, conducting sessions, evaluating performance, providing coaching, and collaborating with management to align training with company goals.
The ideal candidate has proven experience in customer service training or leadership, strong communication skills, and the ability to design engaging content. A bachelor's degree in a related field is preferred.
Benefits include a competitive salary ($59,000 - $65,000), professional growth opportunities, health insurance, paid time off, and a supportive work environment.