Customer Service Travel Agent

Hellosunshinetravels

  • New Haven, Connecticut
  • Today
  • Remote
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    Skills

    • Change Managementunmatched
    • Communication Skillsunmatched
    • Customer Support/Serviceunmatched
    • Detail Orientedunmatched
    • Documentationunmatched
    • Multitaskingunmatched
    • Organizational Skillsunmatched
    • Travel Industryunmatched

    Description

    We’re looking for a detail-oriented, people-loving Customer Service Travel Agent who is passionate about creating unforgettable travel experiences. In this role, you’ll serve as a trusted advisor to clients—helping them plan, book, and manage trips while providing exceptional service from start to finish.

    What You’ll Do:

    • Assist clients with vacation planning, including cruises, resorts, tours, and custom itineraries

    • Provide clear, friendly communication via phone, email, and social platforms

    • Research destinations, pricing, promotions, and travel requirements

    • Manage bookings, changes, cancellations, and travel documentation

    • Resolve client concerns with professionalism and care

    • Build long-term relationships that turn travelers into repeat clients

    What We’re Looking For:

    • Strong customer service and communication skills

    • Organized, self-motivated, and comfortable working independently

    • Passion for travel and helping others

    • Ability to multitask and pay attention to details

    • Sales or hospitality experience is a plus (but not required)

    • Willingness to learn and stay updated on travel trends

    Why Join Us:

    • Flexible, remote opportunity

    • Ongoing training and mentorship

    • Growth potential within the travel industry

    • A supportive, positive team culture

    • The chance to help people make lifelong memories 

    If you love helping people, enjoy planning, and want a career that blends service with adventure—this role is for you.

    Numbers & Facts

    LocationNew Haven, Connecticut (
    Remote
    )

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