Customer Service

Customer Service Representative

Watson Apparel Co, LLC is looking for an organized, charismatic, attentive & experienced Full-Time Customer Service Representative to join our Corporate office.

The Customer Service Representative will work with customers via phone and/or email who have complaints, orders, or require information about products/services purchased from the organization and provide solutions that fit those individualized situations and prioritize the customers' needs at each step of the process.

Qualifications

• 1 to 2 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
• Attention to detail and great organization skills
• Communication skills (via phone lines and/or email)
• Problem-solving aptitude
• Demonstrated ability to meet and maintain work schedules and deadlines
• Experience with Microsoft Office (Word & Excel)
• Ability to work independently and in a team setting

Preferred Qualifications

• 2 to 5 years of demonstrated customer service experience (preferably in a retail/clothing environment, call/customer support center, or business/office administration setting)
• Experience and/or knowledge of Shopify and Gorgeous platforms

Pay range: $15-$17/hr

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Ability to commute/relocate:

Virginia Beach, VA: Reliably commute or planning to relocate before starting work (Required)

Work Location: In person