Communication Skills, Contract Processing, Customer Escalations, Customer Relations, Customer Support/Service, Data Entry, Data Quality, Detail Oriented, High School Diploma, Microsoft Excel, Microsoft Outlook, Microsoft Word, Problem Solving Skills, Resolve Customer Issues, Team Player, Track Customer Issues
Job Summary
We are seeking dedicated Customer Service Representatives to join our team in Waco, TX. This person will Handle customer inquiries and policy changes through phone, email, and written communication while explaining coverage details and resolving issues. Maintain accurate records of customer interactions and escalated requests to the appropriate departments when needed. Working knowledge of MS Word, Outlook, and Excel, and the ability to learn internal software quickly and effectively. M-F 8am to 4:45pm
Qualifications
- High school diploma or equivalent.
- Strong attention to detail and ability to verify data for accuracy.
- Knowledge of MS Word, Outlook, and Excel
- Good communication skills and ability to work in a team environment.
Benefits
- Competitive pay rate of $17/hr.
- Weekly pay cycle.
- Consistent weekday schedule (Monday to Friday).
- Opportunity to gain experience in data entry and contract processing.
How to Apply
If you are interested in this opportunity, please submit your resume and cover letter to our hiring team. Apply now to secure one of our two available positions!
We look forward to hearing from you and considering your application!
Job Details at a Glance
Job Title
Customer Service Representative
Location
Waco, TX 76701
Pay Rate
$17/hr
Shift
1st Shift (Monday to Friday, 8:00 am - 4:45 pm)T
TOTAL PLACEMENT STAFFING