JOB TITLE: Customer Service - Road Tester
JOB SUMMARY: Working outdoors, administering parking tests, road tests (testing for earning a Driver's License) and observing driving/road tests while riding along in customer vehicle.
1) Facilitator / Photo taking support
2) Lobby and kiosk support
3) VIN inspections
4) Road Tests
Hours: 8:00 a.m. - 5:00 p.m., Monday - Friday
Pay: $16.04 per hour
Location: Phoenix, AZ 85031 (Indian School Rd & 51st Ave)
Type: Temporary, with the possibility of hire
Duration: Ongoing, up to a two-year maximum
Benefits: Available after eligibility period is met
DUTIES
- Provide excellent customer service.
- Explain the testing process and requirements
- Oversee road test for earning a driver's license.
- Oversee Parking Test for earning a driver's license.
- Complete pre trip vehicle Inspection.
- Observe driving/road test while riding in vehicle along with the driver. The driver will be required to provide the vehicle.
- Typical timelines: Approximately 20 Min per test.
- Document and score the test - issue pass/fail based on qualifications observed.
- Inform applicant/driver of test results.
- Handle, file, and record documentation.
- Other duties will be handling the greeter station (where applicable), taking photos, administering written tests, entering exam results, etc.
REQUIREMENTS
- FINGERPRINT CHECK REQUIRED
- Background check required
- Must be at least 21 years old
- Proven customer service skills (1 to 2 years minimum)
- Must have a valid Arizona driver's license
- Must enjoy working with people in person
- Ability to explain testing process and requirements
- Ability to oversee road and parking tests
- Ability to use a computer to record documentation