Customer Services Assistant

Bright Star Business Services LLC
  • Middlefield, OH
  • $15–$18 Per Hour
  • Full-time
  • Part-time
  • Instant Apply
1 day ago

Job Description

Let’s be honest—this job isn’t glamorous every second of the day. Some days it’s answering phones nonstop, printing blueprints, sorting emails, helping customers, and somehow remembering where you set your coffee down for the third time.

But if you’re the kind of person who thrives in organized chaos, loves helping people, and believes showing up on time with a good attitude is basically a superpower… we should talk.

We’re looking for someone who is:

  • Honest and dependable (because trust matters)
  • Hardworking and willing to learn
  • Friendly, welcoming, and genuinely enjoys helping people
  • Able to multitask without spontaneously combusting
  • A team player who understands that “that’s not my job” isn’t really our vibe
  • Positive, professional, and reliable

Your day-to-day may include:

  • Answering phones promptly (yes, people still fax too)
  • Greeting customers and making them feel welcome, seen, and heard
  • Taking customer orders accurately
  • Sending faxes and emails
  • Managing multiple email inboxes
  • Printing emails, blueprints, and other customer orders
  • Cashing out customers
  • Jumping in wherever needed to help the team succeed


We’re not looking for perfect—we’re looking for someone who cares, shows up, works hard, and wants to grow.

If you’re dependable, kind, and can handle a fast-paced environment with a sense of humor, you might be exactly who we need.

Bonus points if you can survive Monday mornings and know how to smile while the phone rings for the 47th time.

If you’re ready to work hard, learn, grow, and be part of a team that gets things DONE—we’d love to meet you.

Apply now before we hire someone who thinks “reply all” is a good idea.

Numbers & Facts

LocationMiddlefield, OH
Job TypeFull-time, Part-time
Salary$15–$18 Per Hour
Company Size1 - 10
HeadquartersMiddlefield, OH, US

Benefits

Flexible Schedule, Merchandise Discounts

About Company

Bright Star is a locally owned print, copy, and business services company dedicated to making life easier for our customers. We help individuals, families, contractors, and local businesses with everything from everyday copies and blueprints to custom printing, graphic design, document services, online ordering, and more.

We’re a small business with a close-knit team, which means every employee plays an important role. Our days are busy, varied, and very customer-focused—there’s always something different happening! We take pride in providing quality work while creating a welcoming environment where customers feel comfortable asking for help.

At Bright Star, we believe great customer service means being friendly, dependable, willing to learn, and genuinely caring about the person standing in front of you. We work hard, help each other, laugh a lot, and do our best to send every customer out the door feeling like their day just got a little easier.

Skills

  • Computer Systems
  • Telephone Skills
  • Order Supplies

Skills

  • Blueprintsunmatched
  • Customer Support/Serviceunmatched
  • Email Management/Administrationunmatched
  • Fax Machinesunmatched
  • Multitaskingunmatched
  • Order Processingunmatched
  • Printingunmatched
  • Team Playerunmatched
  • Telephone Skillsunmatched

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