Customer Services Representative - Bilingual

Company Confidential
  • Jamesburg, NJ
  • $45,000–$55,000 Per Year
  • Full-time
  • Part-time
  • Instant Apply
1 day ago

Job Description

We are looking for an energetic, organized, bilingual English/Spanish Customer Service Representative to join our team. This is a hands-on role that combines customer service, order taking, light sales, scheduling, and administrative support.

 

You will be a primary point of contact for residential and commercial customers by phone and email. When customers call to order services, you will help them determine their needs, explain available services, provide pricing, and close the order.

We are open to either:

 

  • One Full-Time 8am- 4:30pm 

  • Two Part-time - alternate days or shared schedule possible 
  • NOTE: Two mandatory Saturday's 8AM-2PM

 

Job Responsibilities

Key Responsibilities

- Answer customer calls and emails professionally
-  Take and process residential and commercial service orders
-  Provide information, pricing, and recommendations to customers and convert inquiries into orders
-  Schedule deliveries, pickups, and work orders
-  Enter customer information and orders accurately into company software
-  Maintain customer, driver, vehicle, and maintenance records
-  Assist owners with daily office operations, reports, and administrative tasks
-  Handle billing support, correspondence, and general clerical duties
-  Provide friendly, solutions-oriented customer service and resolve issues efficiently

 

Numbers & Facts

LocationJamesburg, NJ
Job TypeFull-time, Part-time
IndustryLegal Services
Salary$45,000–$55,000 Per Year

Qualifications

  • Good phone manners
  • Detail Oriented
  • Handles high pressure situations
  • Conversational Bi-lingual
  • Solid computer skills - familiarity with Google suite of tools

 

Benefits

Paid Time-Off

Skills

  • Google Tools
  • Google Docs
  • Google Suite
  • Google email
  • GOOGLE SHEETS

Skills

  • Administrative Skillsunmatched
  • Customer Support/Serviceunmatched
  • English Languageunmatched
  • Multilingualunmatched
  • Needs Assessmentunmatched
  • Order Processingunmatched
  • Organizational Skillsunmatched
  • Pricingunmatched
  • Salesunmatched
  • Spanish Languageunmatched

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