Want to know if you’re a fit?
Upload your resume and let our AI show you.
Upload your resume and let our AI show you.
Skills
- Communication Skillsunmatched
- Customer Support/Serviceunmatched
- Online Chatunmatched
- Sportsunmatched
- Writing Skillsunmatched
Description
TTEC is seeking a Sports Fanatic Customer Service Representative supporting ESPN located onsite in Greenwood Village, CO. In this role, you will assist and resolve inquiries for sports enthusiasts and fantasy sports community members across chat, text, email, and digital messaging channels. Key qualifications include at least 1 year of service industry experience, strong written communication skills, and an authentic passion for sports and fantasy sports leagues.
Pay & Benefits
Competitive Compensation: Starting base pay of $21.00 per hour, plus performance bonus opportunities.
Comprehensive Benefits Package: Includes paid time off (PTO), health and wellness incentives, and tuition reimbursement.
Perks & Career Growth: Access to 1,000+ free professional development courses, individualized webcam coaching, and a sports-inspired breakroom featuring team memorabilia and live score updates.
Job Responsibilities
Key Responsibilities
Customer Support & Engagement: Respond to incoming nonverbal customer communications (chat, text, email, social media, direct messaging) regarding ESPN services and fantasy sports.
Issue Resolution: Consult on products with care, troubleshoot account or platform questions, and deliver high-quality, memorable customer service experiences.
Numbers & Facts
| Location | Greenwood Village, CO |
| Job Type | Full-time |
| Salary | $21 Per Hour |
| Additional Compensation | Bonus |
Qualifications
Qualifications & Requirements
Experience & Skills: 1+ years of customer service experience in retail, contact centers, banking, consumer electronics, or sports/recreation, paired with strong grammar, spelling, and written communication.
Sports & Tech Knowledge: An unwavering passion for sports (watching, playing, or coaching) combined with tech-savviness to navigate digital platforms and engage with the fantasy sports community.
Professionalism: Strong interpersonal skills to interact professionally and empathetically with customers, teammates, and leaders.
Skills
- Customer Support/Service
- Call Centers
Benefits
Paid Time-Off, Performance Bonus, Tuition Reimbursement
About Company
ABOUT US
TTEC is a global consulting, technology, and managed services company that helps world-class brands deliver smarter, more human customer experiences through data, AI, and technology. Certified as a Great Place to Work® in the United States, TTEC is committed to fostering a diverse, inclusive, and supportive environment where employees feel valued and empowered to grow their careers.
Similar Job Searches
Service Manager Jobs in Greenwood Village, COService Representative Jobs in Greenwood Village, COService Advisor Jobs in Greenwood Village, COCustomer Support Jobs in Greenwood Village, COField Services Jobs in Greenwood Village, COClient Services Jobs in Englewood, COClient Services Jobs in Highlands Ranch, COClient Services Jobs in Littleton, CORemote Customer Service JobsEntry Level Customer Service Jobs