Customer Services Representative

Customer Service Representative needed with manufacturing/distribution experience, strong communication skills, and a passion for providing exceptional customer support in a fast-paced environment.

• Provide superior customer service to both internal and external customers via phone and email.
• Answer high phone call volume to respond to customer requests and provide resolution to customer concerns.
• Prepare, review, process and accurately enter a high volume of sales orders.
• Support field sales staff including Regional Managers and Manufacturer’s Sales Reps.
• Administrative support activities, as needed, including issuing product returns and credits and special projects.
• Provide applicable basic technical support regarding product and application questions.