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Customer Services Representative - Remote

Spade Recruiting
  • Atlanta, GA
  • Remote
  • $55,000–$60,000 Per Year
  • Full-time
  • Instant Apply
Today

Job Description

We’re seeking motivated individuals who enjoy helping others and want to grow within a supportive, team-oriented organization. You’ll connect with union members and their families to explain available benefit programs and help them understand options for additional financial protection and lasting peace of mind.

This fully remote opportunity involves virtual appointments, phone conversations, and online communication. It’s a great fit for someone who values flexibility and wants to strengthen their communication, client-service, and leadership skills through structured training and ongoing support.

What We Offer

  • Weekly pay and performance-based bonus opportunities
  • A fully remote work environment
  • Structured training and personalized mentorship
  • Opportunities for advancement and long-term career development
  • Health benefit options after the probationary period
  • Residual income opportunities for eligible representatives
  • A collaborative team that values integrity, professionalism, and personal growth

Job Responsibilities

  • Connect with members through inbound and outbound communication
  • Coordinate and conduct virtual appointments to review benefit options
  • Explain program details clearly, accurately, and professionally
  • Guide members through enrollment steps and online applications
  • Maintain accurate records of conversations, appointments, and follow-ups
  • Answer questions and provide continued support throughout the member experience
  • Take part in training, coaching, and leadership development sessions
     

Numbers & Facts

LocationAtlanta, GA (
Remote
)
Job TypeFull-time
Salary$55,000–$60,000 Per Year
Additional CompensationCommission, Bonus

Qualifications

  • Strong communication skills and the ability to build rapport
  • Dependability, organization, and effective time management
  • Comfort using Zoom, email, and basic digital tools
  • High school diploma or equivalent
  • Post-secondary education is welcome but not required
  • Experience in customer service, hospitality, retail, sales, or similar roles is an asset

No previous industry experience is required. We provide training and ongoing guidance to help you develop the skills needed to succeed.

Benefits

Performance Bonus, Flexible Schedule, Life Insurance, Stock Options, Work From Home, Medical, Dental, Vision

Skills

  • Compensation and Benefitsunmatched
  • Customer Support/Serviceunmatched
  • Health Planunmatched
  • Leadershipunmatched
  • Mentoringunmatched
  • Online Communicationsunmatched
  • Team Playerunmatched
  • Website Conversionunmatched
  • Work From Homeunmatched

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