Job Description
Position Overview
PrideStaff is hiring a detail-oriented Customer Service Representative for a leading logistics and supply chain facility in Tempe, AZ. Working under the direction of the Warehouse Operations Manager, you will serve as a vital link between warehouse leads, material handlers, carriers, and corporate accounts.
In this role, you will manage inbound/outbound manifest documentation, enter inventory data, process orders and returns using SAP, and coordinate small parcel shipping. If you thrive in a fast-paced warehouse office environment and bring strong SAP and MS Excel skills, we want to hear from you!
Job Responsibilities
Key Responsibilities
- Documentation & Entry: Process all Inbound/Outbound Manifests, Receipts, and Bills of Lading (BOLs) accurately and in a timely manner.
- Systems & Order Management: Receive, generate, and process orders/returns via email, phone, and fax using SAP.
- Shipping & Logistics Coordination: Use automated shipping programs for small parcel freight (FedEx & UPS) and schedule inbound containers with carriers.
- Inventory Control: Conduct cycle count processing, generate Stock Status reports, and maintain inventory accuracy across data systems.
- Metrics & Reporting: Maintain, audit, and create daily metric logs, reports, and spreadsheets for the operations group.
- Team & Client Communication: Collaborate daily with material handlers, truck drivers, and key customer accounts to resolve issues and deliver exceptional service.
Numbers & Facts
| Location | Tempe, AZ |
| Job Type | Full-time |
| Salary | $17.50 Per Hour |
| Website | https://www.pridestaff.com/locations/phoenixmetroeastvalley/ |
Qualifications
Requirements & Qualifications
- Experience: Minimum 2 years of experience in a warehouse, logistics, or distribution environment.
- Software Proficiency: SAP experience is required. Strong proficiency in Microsoft Office (Excel, Outlook, Word) is required.
- Skills: Exceptional organizational skills, high attention to detail, strong problem-solving abilities, and excellent verbal/written communication skills.
- Transportation: Reliable transportation to the facility in Tempe, AZ.
- Physical Requirements & Environment
- Environment: Primary workstation in an office setting within a active logistics facility.
About Company
About Us
At PrideStaff, we deliver the reach and resources of a national staffing organization with the deeply rooted, personalized service of a locally-owned office. Founded on the principle of "Consistently delivering what we promise," we have spent over three decades connecting exceptional talent with thriving businesses across the United States.
We don't just fill open roles—we build strategic, long-term partnerships. By taking the time to truly understand our clients' business goals and our candidates' career aspirations, we ensure a precise match every time.
Why Work With Us?
Award-Winning Service: We are consistently recognized as an industry leader, regularly earning ClearlyRated’s Best of Staffing® Diamond Award for both Client and Talent satisfaction.
Diverse Opportunities: We specialize in placing top talent across a wide range of industries, including Administrative & Clerical, Light Industrial, Customer Service, Finance & Accounting, and Legal.
Flexible Workforce Solutions: Whether you are looking for temporary, temporary-to-hire, or direct hire positions, we provide the flexibility you need to achieve your goals.
Our Mission: To provide meaningful employment opportunities to job seekers while delivering unparalleled workforce solutions that help businesses grow and succeed.
Skills
Skills
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