Customer Service Representative Urgently hiring in Tangent!Job Title: Customer Service Representative
Pay: $20.00 - $22.00/hour DOE
Hours: Monday - Friday | 8 am - 5 pm. Day Shift
Start Date: ASAP
Looking for a rewarding career supporting a busy manufacturing environment? Join a dynamic team in Tangent, OR, as a Customer Service Representative and make a meaningful impact every day.
As a Customer Service Representative, you'll help ensure smooth communication between customers and the production team. Youll work closely with sales and operations to deliver outstanding service, support scheduling, and coordinate projects that keep the business running efficiently.
What Youll Do
As a Customer Service Representative, you will be responsible for:
- Managing a portfolio of commercial and industrial customer accounts.
- Supporting the outside sales team with quotes, scheduling, follow-up, customer communication, and project coordination.
- Preparing estimates and quotations (training provided).
- Scheduling production jobs and customer deliveries.
- Coordinating customer orders with production, shipping, and management teams.
- Following up with customers regarding estimates, production schedules, and completed orders.
- Resolving customer concerns quickly while providing exceptional service.
- Learning manufacturing processes to confidently assist customers.
- Maintaining accurate work orders, customer records, and production documentation.
- Assisting with incoming phone calls and walk-in customer inquiries.
What Youll Bring
The ideal candidate for this role will have:
- A minimum of 5 years of verifiable customer service experience in an industrial manufacturing environment.
- Experience in industries such as fabrication, welding, machine shops, industrial supply, manufacturing, finishing, or similar settings.
- Powder coating industry experience is highly preferred.
- Excellent organizational skills with exceptional attention to detail.
- Strong written and verbal communication skills.
- The ability to manage multiple projects in a fast-paced environment.
- Strong computer skills and the ability to quickly learn new software.
- Experience with estimating, scheduling, or manufacturing ERP systems is a plus.
- A professional, friendly demeanor and a passion for building customer relationships.
- A dependable work ethic and excellent attendance.
Why Join Us in Tangent?- Competitive pay based on experience.
- Full-time, stable employment.
- Paid vacation and holidays.
- Health benefits.
- Retirement plan.
- Opportunities to learn estimating, scheduling, and manufacturing operations.
- Collaborative team environment where your contributions make an impact.
Location & Schedule:
This position is on-site in Tangent, OR, and offers a full-time day shift schedule from Monday to Friday.
Ready to Take the Next Step?
If you're a dependable customer service professional who enjoys problem-solving, staying organized, and supporting both customers and production teams, we'd love to hear from you. Apply today or contact our recruiting team to learn more. Dont wait, were hiring now!
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